The benefits of a TV in a waiting room
For many of us, a dentist, doctor or veterinary waiting room is an unconfortable experience full of anxiety and fear. Many of us even pospone the appoinment as long as possible to avoid this feeling, in a risk for our health and the ones we love.
By general, the waiting rooms we are used to are similar: same magazines on the tables, same colors on the floor and walls, same feelings in us when we wait there. Usually there is nothing there to help us to distract our minds and make the waiting time as short and confortable as possible.
However, the benefits of any positive stimulation are clear and have been proved time ago. In July 2008 a newspaper, The Guardian, published an article about the effects of music and relaxing images played to a group of patients of a surgeon in Hawaii. There were two groups of patients, first group was in a preoperative holding area with this stimulations, but not the other group. The results were compelling. Patients in the group that wasn’t stimulated showed an increase in heart rate, and the ones in the stimulated grupo exhibited beneficial decreases in heart rate and other signs of anxiety.
More case studies and researches were undertaken in the UK in 2009. In a cycle of surveys conducted by a independent market research company, the results were clear: at least 2 of every 3 patiens like to listen music or watch something relaxing on a screen. Of those, at least 3 out of 4 confirmed to feel less nervous when they wait in a waiting room with music or images on a tv and almost 9 in 10 said it makes them feel definitely relaxed.
And what are you doing for your patients in your waiting room?